Food and how it can be poisoned

14 May 2026

When we live with an anxious dog, it is natural to want to reassure them.

 One of the first things many owners try is offering treats from their hand in the hope it will help the dog feel safer and more comfortable around them. While the intention is kind, it is important to think about the situation from the dog’s perspective.

Your dog may absolutely want the food — after all, treats are tasty. But at the same time, they may still feel uncertain about you, your movements, or your hand reaching towards them. This can create an internal conflict. The dog wants the treat, yet feels worried about the situation surrounding it. In some cases, this can actually “poison the hand” — meaning the very thing you want your dog to associate positively becomes linked with feelings of discomfort or pressure.


A far better approach is to focus on giving your dog choice and control.

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For anxious dogs, predictability matters enormously. When a dog can predict what is happening around them, they often feel safer. Unpredictability, on the other hand, can fuel fear and uncertainty.


A useful analogy for this is imagining someone arriving at your house covered in post-it notes, each with different words written on them. Your brain would need time to process what you were seeing, read the notes, and understand the situation. It would likely feel mentally overwhelming at first.

This is very similar to how anxious dogs experience our movements and behaviour. Something as simple as standing up, walking across the room, leaning over, or reaching out can suddenly change the picture for them. What felt calm and predictable moments earlier may now feel uncertain.

Owners are often surprised that when they move from sitting quietly to standing up, the dog suddenly increases distance again. This does not mean progress has been lost. The change in body posture alone may simply feel more intimidating or unpredictable to the dog.

It is also important to understand that helping an anxious dog is not about creating a “treat hierarchy” where increasingly valuable food is used to push the dog closer and closer. Fear is an emotion, and emotions cannot simply be reinforced in the way people sometimes worry about. Comforting your dog when they are worried does not “reward” the fear. If your dog seeks reassurance, supporting them can help them feel safer.

At the same time, attention and interaction should happen during calm moments too — not only when the dog is anxious. Over time, this helps the dog learn that your presence is safe, predictable, and pressure-free.


There are also a few important behavioural terms worth understanding:


Desensitisation
This means gradually becoming less sensitive to something over time. For example, a dog who is worried about people standing up may slowly become more comfortable with the movement when exposed to it at a level they can cope with.


Counter Conditioning
This involves changing the dog’s emotional response to something. If every time a person enters the room good things happen — such as food appearing at a comfortable distance — the dog may begin to anticipate that person positively rather than fearfully.

However, emotional safety always comes first. If a dog does not feel safe, even the best treats in the world may not matter.

Imagine someone placing your hand into a bowl full of spiders while simultaneously offering you chocolate. You may still eat the chocolate, but you would almost certainly still feel anxious and overwhelmed. The presence of the chocolate would not remove the fear.

Dogs can experience situations in much the same way. They may take the food while still feeling worried underneath.

It is also important to remember that every dog’s threshold is different. One dog may feel uncomfortable with direct eye contact, while another may worry about certain gestures, people standing, or sudden movement. Learning to recognise and respect these thresholds is key to helping anxious dogs feel secure.


Ultimately, building trust with an anxious dog is rarely about persuading them with food alone. It is about creating an environment where they feel safe, listened to, and in control of their choices. When we slow down, reduce pressure, and allow dogs to approach us in their own time, genuine confidence and trust can begin to grow.

by Lisa Sinnott • 6 November 2026
Nina Ottoson sent me this article as I reached out to her about recommending these to my clients. Her puzzle feeders are fun! Dogs as well as humans need a certain amount of mental activity. But it’s important to find a balance of activity and inactivity, so the dog does not get stressed by under- or over activity. Walking is a fantastic activity, but dogs also need mental stimulation. All dogs need to use their head in order to feel good, and some dogs have a greater need. If energetic dogs don’t get to channel their energy into an organized activity, they can create their own “fun”, which is not always appreciated by the owners. Mental stimulation of your dog can be anything from tracking in the woods to hiding treats in a room. In the summer when the weather is good, the dogs normally get more stimulation. In the fall and winter, it is often hard to vary the activities indoors and think of fun activities that are entertaining, simple and stimulating. Dogs as well as cats really need to use their brain, and they don’t get to do enough of that today. Their natural instinct is to hunt for food, but we mostly serve them their food in a bowl instead of letting them work for it in different ways. So many indoor cats and dogs are bored. They will be much happier and healthier if they get to use their brain. It can help prevent a lot of behavior problems such as chewing, barking, hyperactivity, obesity and more. My mission has always been to get the message out to as many people as possible about the importance of mental stimulation. It´s something many dog owners may not have time for, or have difficulty coming up with ideas for, and they may not realize how important it is for the dog’s overall health. Many so-called “problem dogs” are actually just bored. If we give all dogs both mental and physical stimulation each day, it will significantly reduce the number of “problem” dogs and shelter dogs. My philosophy is that: The dog and cat have four legs and one head, and all five need activity in different ways – every day. I am very proud to have created the category of mental puzzle games and toys for dogs worldwide, and happy that so many people have realized the important balance of mental stimulation and behavior problems. When my two kids were born a year and a half apart in -89 and -90, I didn’t have time to activate my dogs the way they and I were used to. I had two Bouvier des Flandres that I used to train and compete with. My bad conscience made me start thinking about how to activate them in a simple, fun and varied way indoors, and since 1990 I have worked with development and design of dog puzzle games and toys that stimulate the dog mentally, or “brainteasers” for dogs. My puzzles are fun and creative, easy to play with indoors or outdoors, and are developed with the dog’s and cat’s natural movements and instincts in mind. The puzzle games, which most dogs and as well cats love to play with, are designed for the dog to work with problem solving in different ways, finding hidden treats by lifting blocks, turning discs etc. The purpose of these games is that the owner can activate the dog in an easy and fun way at home. While using the games, the dog and owner will get a chance to have more contact with each other and strengthen their relationship, and at the same time train everyday obedience in a fun way, such as: sit, stay and wait, especially fantastic when getting a new puppy. Wild animals get natural mental stimulation when hunting for food, which has inspired me when developing puzzle games to match dog’s and cat’s natural movements and instincts. They have to work to get food or treats, not just having it served from a bowl. Dogs have different drives to be susceptible to praise when teaching them different actions or movements, some are motivated by toys, treats, yourself, smells, hunting or movements. Eating is the primary driving force, since it’s important for survival, which is what I have based my products on. Then I have added other things like movement, hunting, object interest and touch, since the dog will get praise and pets when it works to find treats in the games. All these components together mean that most dogs regardless of breed, size or age are interested in and can use the games. However, dogs have different levels of intelligence just like us humans. I realized early on that my games must have different difficulty levels to suit as many dogs as possible. In addition, some dogs with genetic dispositions for fetching will find certain games easier than dogs that first have to learn how to fetch. All dogs enjoy a variety of activities and appreciate trying new things. The same goes for these games – some dogs are happy with games that are simple and easy, while others need increasingly difficult ones. It’s the same for us humans and crossword puzzles, some people are happy with simple ones, while others continue to challenge themselves with ones that are more and more difficult. I recommend starting using the games with puppies, which is what I have done with my dogs. It’s important to start with games that are simple, play for a very short time, play together, be positive and give lots of praise. My dogs have learned words like wait, sit etc extremely fast because it’s fun, they get treats and we do something fun together. These games are also excellent to use for dogs that are injured as well as senior dogs. I have a lot of experience with older dogs that were not able to go for walks due to worn-out hips and joints. Despite this, they were very alert because we played games together daily. I am convinced that their final years were enriched because of this. When my dogs were injured, I placed the games on a chair, so they have to work with the nose and not with their injured paw. It can be challenging to keep an injured dog still for several weeks, but the games are a great activity that lets the dog get an outlet for its energy. They are also great for dogs that are underweight and don’t eat. Many dogs will eat more when the food is put in the games instead of a bowl. Puzzle games and toys that contain treats shall always be used together with the dog or under supervision. Most puzzle games can be made more difficult by locking with blocks or pegs that the dog has to lift/turn up to find the hidden treats and should be used when the dog understands how the game works, and that it should work its way to the treats and not bite the parts. It’s important not to use games that are too difficult in the beginning and give the dog some time to understand how they work. Most dogs quickly understand that they have to work to get to the treats and that it pays to listen to directions from the owner. This communication between the dog and its owner is very rewarding and leads to a deeper understanding while having fun. M y puzzle games and toys are BPA, PVC & PHTHALATE FREE. Made with food-safe materials that you can trust for your dog and cat. All plastic and composite puzzles are easy to clean with warm water and soup, which is great for dogs that drool, and can be used with both wet and dry food. This means that you can use the plastic games to make a “frozen puzzle”, by mixing some tasty treats or food with water, pour some of the mixture in the compartments, then put the game in the freezer and let it set. This is perfect for hot days or when the dog needs extra activity. Note: only under supervision. The Nina Ottosson puzzle games and toys can also be used by other animals, many cats love puzzle solving and can manage even the most difficult ones, and the puzzles have been tested and used by different animals at zoo, monkeys, parrots, different eagles, wildcats, snakes, lizards, lemurs, pigs, goats, and rabbits. www.nina-ottosson.com IG: @nina_ottosson YouTube: @nina_ottosson FB: @ninaottossonpuzzles Nina Ottosson BIO: Since 1990, Nina Ottosson’s award-winning puzzle toys and games have improved the lives of pets and pet parents all over the world. Named one of “45 People Who Changed The Dog World” by Dog Fancy Magazine (USA), Nina Ottosson has pioneered the development of Puzzle Games & Toys that utilize reward-based play patterns to keep pets stimulated. 2015 Nina Ottosson joined Outward Hound in the US, to focus on product development and social media. She lives in Sweden. IG: @nina_ottosson FB: @ninaottossonpuzzles YouTube: @nina_ottosson
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